Murabaha Marina Financing Company keen on adhering to the highest professional standards and efficiency, as well as ensuring the provision of assistance and quick response to any inquiries or complaints which is basically a source for us to develop ourselves.

So you can make a complaint through one of the following methods:

  • Fill out the form and deposit in the complaint box located in the Branches
  • Contact Company's unified number (920022898)
  • Filling out the complaint form on our website http://www.mmfco.net
  • By sending e-mail to  client-care@morabaha.com
  • The client will receive notice of the complaint Or shortcomings (if any) within 5 business days
  • Post the results to the customer within a period not exceeding (5 working days) of receipt of the complaint
  • The possibility of pursuing a complaint by calling the unified number 920022898

In case of dissatisfaction in response to a complaint, you can escalate the complaint through one of the available methods: Contact the unified number 920022898 or via email client-care@morabaha.com


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